Effective September 26, 2026 · Version 2026-09-26.1
These documents explain your rights, the service's limits and how we handle information. Account terms, patient sharing, research choices and purchases are separate decisions.
- Privacy Policy
- Consumer Health Data Privacy Policy
- Terms of Service
- Clinician Portal Terms
- Shared Page Recipient Terms
- Billing, Cancellation and Refund Policy
- The Lessen Promise: Refund Policy
- Data and Safety
- Les AI Companion Disclosure
- Research Participation Notice
- Retention Schedule
- Service Providers and Other Recipients
- Website Storage and Analytics Notice
- Acceptable Use and Content Standards
- Security Reporting and Accessibility
For support, privacy requests, appeals, billing help or an accessible copy, email admin@lessen.app. Please do not include patient information in ordinary email. Prior versions are available on request. These pages are not an emergency contact; in immediate danger call 911, or call or text 988 for US crisis support.